Friday, September 19, 2008

southwest can suck it!

can someone please tell me when the fuck the airline industry stopped being considerate? i'm sure it was soon after 9/11.. but man, it truly sucks to fly anymore. you get harrassed at security (which i really don't mind.. not even the part where i take off my shoes and shrink 3 inches).. and heaven forbid if you try to bring a freaking suitcase anymore.. why are we punished for wanting to take clothes when we travel?? so really what the industry is telling us, is that we shouldn't pack at all when we travel. we should wear the same clothes day after day. because you can't buy clothes wherever you're flying too cause HOW ARE YOU GOING TO BRING THEM HOME WHEN YOU CAN'T CHECK A SUITCASE WITHOUT PAYING MORE MONEY FOR A FLIGHT THAT YOU PROBABLY ALREADY PAID WAY TOO MUCH FOR!!!! i'm straying. how odd.

southwest simply, does.not.care. if you're running late, they do nothing to help you get anywhere on time. for whatever reason they feel like at that moment, they cancel flights. no reason. no explanation. just a loud speaker announcement saying "flight blah blah is cancelled. please see an agent at the ticket counter." then they shrug their shoulders and tell you that you can take the next flight, an hour (or more) later... or you can fly into an airport that's nowhere near where you need to drive too when you get there. and when you try to tell them that all of these options are going to make you late for your session- they don't care. they shrug their shoulders and flitter off like some fucking demon fairy from airline hell.

then when you're actually on the plane.... good lord, they hate you even more. i truly remember a time when flying southwest was fun. the people working there were fun, and funny. it just doesn't seem to be that way anymore. i think they all hate being there. they don't want to give you a drink. they want to tell you to shove the peanuts up your ass. they can barely crack a smile. and it just sucks. because i'm super nice to those bitches. i fucking smile and say hi and attempt to be polite. and they aren't any of those things back. and i wonder why the hell i'm trying so hard to be nice when i'm the damn customer and they're the damn customer service person?!

and to be fair, it isn't just southwest. all the airlines suck anymore. none of them have any charm or fun or pleasant customer service. they're all mean, and bitter and seem really unhappy. and you know what? they probably are. and i would assume they have every right to be- but when i fly, i just want to be treated nicely. i miss the good ole days. i miss the days when you didn't pay $5 for a box of snacks that only 1 thing in there was good. i miss the days when the people who worked there, truly cared if you were comfortable, happy, etc. or at least they acted like it. now they can't be bothered.

i guess it's just sad. we've gotten to a point where flying is more of a chore than a convenience. it's become something that a lot of people dread doing because it's become so difficult and so un-fun. and i think that sucks. so right here and right now-

i dare an airline to bring the fun back!!!!!!

i double dog dare you!

17 comments:

judy in ky said...

Well said!

Becky said...

and i gotta say that i usually only fly southwest or continental and since both are based here out of houston i get awesome service and treated well! lol go figure.

Daddy Dan said...

Hey! Be careful with those double dog dares!

Anonymous said...

Or the ones that now charge you for a first checked bag - I absolutely refuse to fly on them. And I have a passionate hatred of united for delaying my flight to an already short weekend Socal Trip for 4 hours, for no reason.

MJ said...

So well said!! I feel the same way. Flying used to be fun now it's worse that a trip to the DMV. If I ask for a blanket the flight attendant looks at me like I have 2 heads. Even though it's zero. friggin. degrees.

Karen Sugarpants said...

I'm fairly certain their response to you would be to shove your dare up your ass. You know, right beside the peanuts.

Andie said...

I don't fly southwest for that very reason. But I do fly delta, and I have never had a problem with them!

I HATE northwest.HATE IT.

Jill said...

Kind of a shameless plug for some freinds that own a UPS Store. Did you know some of the UPS Stores will take luggage and fly it door to door? You call UPS for Pickup or take you bags to the UPS Store and your bags will be ther waiting for you when you get there.

No more waiting for baggage or lost luggage. Not all of them are doing it but check around its cheaper and no more waiting at baggage or lost stuff. Done it myself a few times and its worked well.

Even to hotels but you have to call them first to see if they will accept the shipment. You can lock your suitcase and not have to worry.

This is only domestic not international at this point.

Heinous said...

I think you have the solution right in your blog. No suitcase = no clothes. Nude flights. Now that's an airline campaign waiting to happen.

Ali said...

so...take out southwest and put in Air Canada...and you've got my exact feelings about that shitty airline.

Alison said...

I think you need to start up your own airline---JennAir (isn't that a kitchen appliance??)---and you can party the flight away! Fly For Fun on JennAir! :)

Heather, Queen of Shake Shake said...

I have such an insane idea.

If for one summer, JUST ONE!, the US citizens would forgo summer vacations, not only would the airline industry start to kiss our ass again, but gas prices would drop too.

Anissa Mayhew said...

I'm so damn glad I don't fly ANYWHERE! Of course, that means my life is pretty stagnant and boring, but I could not deal.

Issas Crazy World said...

Let me add to the list, the emergency flight. My brother needed to fly to Texas last week for my grandpas funeral. I bought his ticket and the best they would do for me was $50 dollars less than a regular ticket. Plus they put me on hold to call the funeral home to make sure i wasn't lying. Like I'd lie first off, but second like I'd lie and send my brother to the land of hurricanes. On purpose. For fun.
Asshats.

ps. it was southwest.
pps. the wedding post above: you look awesome and that photo of the dress is great.
ppps. frontier is generally decent to fly, we use them whenever we can.

corrin said...

JetBlue is fun! The pilots come out and say hello, the attendants give you unlimited pretzels and drinks, and there's extra leg room!

Virginia Belle said...

i would like to 2nd the comment about northwestern. HATE THEM. will never fly with them again. I would give them a C.

i also love JetBlue and wish they would expand their service areas ASAP because they are the coolest! they really do make flying fun. i promise, ster. you even get your OWN tv in the back of the seat in front of you. you can watch whatever you want!!! i would give them an A+ grade

i usually fly delta, because they go everywhere, and have had little, if any, trouble with them. i was on one flight that even landed EARLY. now, when was the last time you heard THAT? i would give them an A- grade.

my dad swore by USAir. but i haven't flown w/them in ages. don't remember what they are like, but dont' remember anything bad.

this post was funny to me, because my mom LOVES southwest.

then again, neither of us fly often....

MJ said...

Right on sister! I had to evacuate for Hurricane Ike but needed to fly out on the Wednesday afterwards. I still was not allowed to return to my home to see if it survived so I wanted to change my flight, you know so maybe I could go home see if it was still standing etc. Traveolcity had the nerve to tell me that they didn't care that I had no clue how my apartment was and the government wasn't allowing me to return home, the hurricane was over so I should just get on the plane! I had to beg, plead and lie to get USAir to change my flight and then they would only give me an additional day! One day to sort out my life! Hello! I guess I should be happy that they did that, as little as it was, Travelocity wouldn't even consider it! To add insult to injury they charge for a bag one stupid bag. I was forced to carry everything in one bag that was the proper size to fit in the overhead bin but at the gate they made me check it! Hello, if I wanted to check it I would have brought the biggest bag I could carry. And come on, $1 for a half a can of soda or a pint of water. I would rather die of thirst before I gave the airlines any more money!
When will the insanity end?