can someone please tell me when the fuck the airline industry stopped being considerate? i'm sure it was soon after 9/11.. but man, it truly sucks to fly anymore. you get harrassed at security (which i really don't mind.. not even the part where i take off my shoes and shrink 3 inches).. and heaven forbid if you try to bring a freaking suitcase anymore.. why are we punished for wanting to take clothes when we travel?? so really what the industry is telling us, is that we shouldn't pack at all when we travel. we should wear the same clothes day after day. because you can't buy clothes wherever you're flying too cause HOW ARE YOU GOING TO BRING THEM HOME WHEN YOU CAN'T CHECK A SUITCASE WITHOUT PAYING MORE MONEY FOR A FLIGHT THAT YOU PROBABLY ALREADY PAID WAY TOO MUCH FOR!!!! i'm straying. how odd.
southwest simply, does.not.care. if you're running late, they do nothing to help you get anywhere on time. for whatever reason they feel like at that moment, they cancel flights. no reason. no explanation. just a loud speaker announcement saying "flight blah blah is cancelled. please see an agent at the ticket counter." then they shrug their shoulders and tell you that you can take the next flight, an hour (or more) later... or you can fly into an airport that's nowhere near where you need to drive too when you get there. and when you try to tell them that all of these options are going to make you late for your session- they don't care. they shrug their shoulders and flitter off like some fucking demon fairy from airline hell.
then when you're actually on the plane.... good lord, they hate you even more. i truly remember a time when flying southwest was fun. the people working there were fun, and funny. it just doesn't seem to be that way anymore. i think they all hate being there. they don't want to give you a drink. they want to tell you to shove the peanuts up your ass. they can barely crack a smile. and it just sucks. because i'm super nice to those bitches. i fucking smile and say hi and attempt to be polite. and they aren't any of those things back. and i wonder why the hell i'm trying so hard to be nice when i'm the damn customer and they're the damn customer service person?!
and to be fair, it isn't just southwest. all the airlines suck anymore. none of them have any charm or fun or pleasant customer service. they're all mean, and bitter and seem really unhappy. and you know what? they probably are. and i would assume they have every right to be- but when i fly, i just want to be treated nicely. i miss the good ole days. i miss the days when you didn't pay $5 for a box of snacks that only 1 thing in there was good. i miss the days when the people who worked there, truly cared if you were comfortable, happy, etc. or at least they acted like it. now they can't be bothered.
i guess it's just sad. we've gotten to a point where flying is more of a chore than a convenience. it's become something that a lot of people dread doing because it's become so difficult and so un-fun. and i think that sucks. so right here and right now-
i dare an airline to bring the fun back!!!!!!
i double dog dare you!